Last updated: July 10, 2026
This Shipping Policy explains how Slopt prepares, ships, and supports orders for ceramic plant pots. Checkout prices are listed in USD, and this store currently serves customers in United States.
Before shipment, we review the order record, delivery address, planter material, approximate size, color, finish, and package contents. Ceramic pots can vary by glaze, rim shape, saucer inclusion, texture, and bowl profile, so support reviews use the exact listing details.
TRANSIT, HANDLING & ORDER CUT-OFF TIME
- Order Cut-Off Time: 2:00 PM Pacific Standard Time (Los Angeles), GMT-08:00.
- Handling Time / Processing Time: 1-3 Business Days, Monday-Saturday, after payment is successfully authorized through Shopify Payments.
- Transit Time: 7-13 Business Days, Monday-Saturday, after the order has been processed and handed to the carrier.
- Total Estimated Delivery Time: 8-16 Business Days, including order processing and transit.
Business Days mean Monday-Saturday, excluding public holidays and dates when the carrier does not provide service.
SHIPPING COST
We are pleased to offer Free Shipping on all orders within the United States. No minimum purchase required. Standard shipping is provided at a cost of 0 USD, and the checkout Shipping field should display 0.00 USD for standard delivery.
DELIVERY AREA
Currently, we only ship to addresses within the United States. We do not ship to international destinations, P.O. Boxes, or military addresses (APO/FPO).
Customers should enter a complete shipping address, including unit number, ZIP code, recipient name, and contact phone number when required.
SHIPPING METHODS & COURIERS
We partner with reliable couriers including USPS, FedEx, DHL, and UPS to ensure safe and timely delivery of your items.
Some orders may ship separately because of ceramic packaging requirements, routing, or carrier handling. Split shipments do not add a second standard shipping fee.
Ceramic Planter Packing Notes
Slopt ceramic pots are packed to protect rims, glazed surfaces, saucers, bases, ribbed textures, and planter walls during standard transit. Plants, soil, books, and home decor props shown in images are not included unless listed in the package contents.
ORDER TRACKING
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can track your package via our Order Tracking page or directly through the courier's official website.
If tracking stops updating or the package arrives damaged, contact care@slopt.shop with your order number, checkout email, and clear photos of the parcel and planter.
CONTACT
For shipping questions, contact Slopt support at care@slopt.shop or +18624393100. Support hours: Monday-Saturday: 9:00 AM - 5:00 PM PST.