This page lists the official customer support and business identity details for Slopt. The same contact details are used in the footer and policy pages so customers can verify the store operator without conflicting information.
OUR IDENTITY
Legal Business Name: 1718 OCALA ROSE, LLC
Store Name: Slopt
Physical Business Address: 4586 NW 84TH Ter Ocala, 34482 United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Saturday: 9:00 AM - 5:00 PM PST. These hours align with our Monday-Saturday order handling schedule for shipment questions, return requests, payment questions, and product support.
HOW TO REACH US
Current Support Email: care@slopt.shop
Business Phone Number: +18624393100
When contacting us about an order, include the order number, checkout email, item name, and a clear explanation. For planter issues, photos of the package, rim, saucer, glaze, base, or wall condition help us review the request accurately.
CERAMIC PLANTER QUESTIONS
For product questions, customers can ask about approximate size, finish, drainage, saucer inclusion, package contents, care limits, or return eligibility. We do not provide plant health or gardening consulting.